Monthly Archives: April 2015

Measuring performance: Hard and Soft Metrics

Though harder to apply and evaluate, assessing interpersonal skills can enhance team performance and achieve higher morale. I have had a number of discussions lately about how to measure performance. The people I’ve spoken with, both employers and employees, all … Continue reading

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A leader’s role in keeping morale high

One of my clients was both frustrated and concerned about citations on his firm that he found on the Glass Door website (glassdoor.com). Glass Door is an open collection point for employees to comment on their employers. This is a … Continue reading

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