Category Archives: Practice Management

Discussions about issues of client and practice management.

Believe It: Quality Counts

It’s my experience that too many firms give lip service to quality assurance and quality control (QA/QC). Quality assurance is the process or set of processes used to measure and assure the quality of a product, while quality control is … Continue reading

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Getting value from your strategic plan

How much does a strategic plan cost? If you hire a consultant, pull your senior folks away from client-facing business and team leadership for a couple of days, conduct the session off-site to avoid day-to-day distractions, pay for hotel rooms, … Continue reading

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“Coopetition” is good business

I hadn’t heard this word (a contraction of cooperation and competition) for a while, but it has come to mind several times lately as I have listened to some recent conversations. The obvious ones have had to do with politics … Continue reading

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Why do we all hate timecards?

In the architecture and engineering professions, we measure everything by time. We contract for services in a variety of ways, but it all boils down to the bottom line – paying our staff, ourselves, and our overhead from the fees … Continue reading

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Losing Valuable People?

Architects and engineers are seeing increased activity in the marketplace and firms are hiring. This is not news to most of you, I suspect. It certainly is the case with the firms I’m working with today. In fact, some firms … Continue reading

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Should Architecture and Engineering Firms Offer Program Management Services?

Architects and engineers have long complained about their relationships with program managers. “They challenge us on our fees. They don’t understand the value we provide. As owners’ representatives, they don’t do very much. I come away from a meeting, and … Continue reading

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The Professional Project Manager

I’m a staunch advocate for the professional project manager – not necessarily ones trained in architecture or engineering.  Too many architecture and engineering candidates with management talent have self-sorted out of the profession during their school years or have been … Continue reading

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Expanding Your Business

Business has been good lately in the A/E professions. Opportunities abound, yet many firms struggle with the question of if, where and how to grow their business. Expansion is tough, complicated and expensive, and the landscape is littered with firms … Continue reading

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Making Design-Build Work

Four practices that must be followed to attain design excellence. Design-build has achieved prominence as a means to overcome owners’ concerns about whether their architect and contractor are on the same team. It assures cost control and aids in avoiding … Continue reading

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The Ability To Inspire

How will the role of the senior architect change over the next five years? A recent post on KA Connect’s LinkedIn blog posed the question in the subhead above. The first posted comments had to do with fluency in various … Continue reading

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